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Cancellation and Return Policy
Cancellation and Return policy
If you want to cancel an order you can within 24 hours of the order placed, when received the products back to us we verify condition and packing after that will refund you. You can return within 7 days from the delivery of the item.
How do we returns take?
We are here to make your shopping experience satisfying as possible. We allow the return of products for 7 days after delivery in all the following cases:
1. The product is defective, used, altered.
2. Physical damage to the product.
Please ensure that the product is unused and in original condition with price tags, labels, original packing, and invoice.
If you paid through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 6-7 days of us receiving the products back. It will take 3-5 additional days for the amount to refund in your account. For if you paid for cash on delivery, and then we ask for your bank account details to transfer your money back.
You can email us at firstname.lastname@example.org with the following information.
1. Order ID
2. Reason for returning the item
Post receiving your request, Muscle Torque Customer Support will confirm the return request and will inform you about the pickup process.
N-165 Ch Himmat Singh Road, Lado Sarai, New Delhi - 110080