Return order/Exchange Policy

Yes! We do exchange it with the size what you’ll ask for, either you can return and get the full refund of it. If product bought in a combo deal, Partial return will not be done.

First Exchange will be FREE for prepaid users, after that every exchange will cost you INR100/- 


For easy Exchange please fill the Form.

Yes! we refund the amount on every successful return, Just wait until we receive  the packet what has been picked from you, we need to recheck the products in some quality check. below mentioned are the points

WE DO NOT DEDUCT ANYTHING AND REFUND THE FULL AMOUNT.

It may take 10-15 days to refund the amount,

  • You can raise the return request with in 7 days. 
  • Only first exchange will be free from our side for prepaid users (not for COD) If you still wish to change the size, you need to pay INR100. for every Exchange.
  • Product should not have any kind of mark.
  • All the tags of the products should be there.
  • Do not wash the product, We get to know if the product is used or washed.
  • we process the refund for prepaid orders within 24 hours  where COD takes 5-7 working days. 
  • If you have Exchanged  it once and want to return, Shipping cost wont be Refunded. 

once we check the product with above mentioned points, we generate the refund link and send it to you, the link will redirect you to the bank site, where you can get the refund of the amount you have paid us and you can choose the mode of payment you would like to get the refund.


WE DO NOT DEDUCT ANY CHARGES AND REFUND THE FULL AMOUNT.
This Process Might take 10-15days

Please fill the Return Form For Easy Refund.

Privacy :
How much we know you, and for what?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, and keep you updated with our new styles and our attractive deals and discounts.

 

Issues regarding the products?

We are here to hear you, for Complaints or compliments Email – contactus@vlvproducts.com

Use Messengers to get in contact!  

Security

The security of your personal information is very important to the Company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, the Company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. In the event of any breach of your personal information.

Important Disclaimer

Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.

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